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Find straightforward information about hosting, domains, business email, payments, renewals and account management.
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Open Client Area →Common questionsStill have a question? Ask us →
Helpful answers for customers and visitors.
Contact us when your situation is different or requires an account-specific investigation.
How do I choose the right hosting plan?+
Start with the kind of website, expected traffic, storage, number of email accounts and whether the site uses WordPress or a database. Send us a short description when you need a recommendation.
Can I upgrade my hosting plan later?+
Yes. You can request an upgrade when your website, storage, email or traffic needs increase.
Can Intek Host move my existing website?+
Migration guidance is available after the current website, database, email and DNS requirements are reviewed and the scope is confirmed.
Can I register a new domain without hosting?+
Yes. You can register an eligible domain by itself and add hosting or professional email when needed.
Can I use a domain registered elsewhere?+
Yes. You can point a domain you already own to compatible Intek Host hosting by updating its DNS or nameservers.
What happens if a domain expires?+
The website and email connected to it may stop working. Renewal and recovery options depend on the extension, so act on reminders before the expiry date.
Can I use Outlook or another email app?+
Supported mailboxes can be connected to compatible desktop and mobile email applications using the settings provided for the service.
Where can I see my services and invoices?+
Sign in to the Intek Host Client Area to review active hosting, domains, invoices, payments and support activity.
How do I request technical support?+
Sign in to the Client Area and open a support ticket so the request can be connected to the correct customer account and service.
Can I cancel a hosting service?+
Yes. Submit a cancellation request from the relevant service or contact support. Any remote termination should only happen after the request is reviewed.
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Talk to a real person.
Include the affected domain or service and describe what you expected and what happened. Never send passwords, API keys or one-time codes.
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