Getting started
Client account
Sign in, review services, manage your profile and find important account actions.
Open guide →Help Centre
Find clear answers and manage your services with confidence.
Browse practical guides for accounts, hosting, domains, professional email, billing and common support tasks.
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Start with the area closest to your question.
Domains
Domain management
Learn about search, registration, transfer, nameservers, DNS and renewal.
Open guide →Hosting
Website hosting
Understand setup, access, migration, SSL, backups and common hosting questions.
View hosting guides →Email
Professional email
Create mailboxes, connect devices and use webmail.
Open guide →Billing
Invoices and renewals
Review invoices, payment status, due dates and renewal actions.
Open guide →Need a person?
Support tickets
Open a clear, account-linked request when the guide does not solve the issue.
Open guide →Popular guides
Useful first steps for new and existing customers.
Getting started with your account
Learn where to find services, invoices, domains and support.
Read guide →Changing domain nameservers
Understand what nameservers do and how to prepare a safe change.
Read guide →Creating business email
Prepare addresses and connect supported mail applications.
Read guide →Reviewing and paying an invoice
Confirm the service, amount, status and available payment route.
Read guide →Opening a useful support ticket
Include the information support needs without sharing secrets.
Read guide →Planning a website migration
Prepare files, databases, email and DNS before the move.
Read guide →Where do I sign in?+
Use the Client Area or Sign In button in the website header to open the Intek Host Manager.
Where can I see my invoices?+
Sign in to the client portal and open the invoices or billing area.
How do I manage my hosting service?+
Open the hosting service inside your client account. Available management actions depend on the service status and package.
How do I change DNS or nameservers?+
Open the domain in your client account and use the available domain-management tools. Confirm the correct destination values before saving.
How do I create email?+
Open the relevant hosting or email service and follow the available mailbox-management route. Use a strong unique password for each mailbox.
What should I do before a renewal date?+
Review the service, invoice and payment status early enough to resolve any issue before expiry.
How do I report a technical problem?+
Open a support ticket from your client account and include the affected service, time, symptoms and any safe error message.
Can support ask for my password?+
Do not send passwords or one-time codes in a normal ticket. Follow only secure access procedures explicitly provided through an authorised support process.
Still need help?
Open a support ticket for an account-specific answer.
A ticket keeps the request connected to your customer account and gives the support team the context needed to investigate.
New to Intek Host?
Start with the service that matches your goal.
Explore hosting and domains, or ask the team to recommend a practical starting point.